Frequently Asked Questions

• In-Store Orders

Where is Digistamps located?
Click here to see the list of all our branches.

What are your store hours?
Our opening hours depend on the mall hours that our stores are in. Usually, malls open around 10 AM or 11 AM and close at 9 PM or 10 PM.
[Note: Due to COVID-19/quarantine, mall hours might change. Kindly look at the operating hours of the mall of your choosing.]

How do I place an order?
Kindly refer to this page on how to place an order in-store.

What are your payment methods?
As of now, our physical stores only accept cash.

Are there any restrictions when placing an order?
Kindly read this:
Restrictions

• Online Orders

Where can we place an order?
You can shoot us a message via our Facebook page or visit us on Shopee!

What are your payment methods?
As of now, we only accept payments through BPI, BDO, PayMaya, PayPal, and GCash.

What are your shipping options and how much does shipping cost?
As of now, we only ship through LBC and Blitz Delivery.
As for shipping rates, kindly refer here for an estimate via LBC. And here for Blitz.

For your convenience, you may also shop from our Shopee store for other delivery options.

When will I receive my order?
For orders within Metro Manila, you may expect your package in 1-3 days. For orders outside Metro Manila, you may expect your package in 2-5 days.
[Note: Due to COVID-19/quarantine, delivery might be delayed.]

Do you ship internationally?
Yes, we do! Email us at digistamps@yahoo.com for orders and inquiries.
[Note: Due to COVID-19/quarantine, international shipping may be halted or limited.]

• Other Questions

I have an event coming up and I want to partner with Digistamps.
Shoot us an email at digistamps.ph@gmail.com with the details of your event, and we’ll get back to you as soon as possible.

Do you offer franchising packages?
Sorry, as of now, we are not available for franchise.

Do you sell the machines or raw materials for the stamps?
Sorry, our machines and our materials are not for sale.

My stamp ran out of ink! What do I do?
Our stamps are re-inkable. You can visit any of our branches and buy a small bottle of ink in your choice of color. For re-inking instructions, click here.

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